MS-3.1: Contact Lists


For the admin, contact lists table functions bit differently than the view all list table of the client. The admin of the application can view list of all available lists setup by clients on this view all list page. Admin can further apply filters to filter out the records in the table according to the set preferences. Later in this article, filters are discussed in detail.


Navigate to View all Lists

Admin Main Navigation-> Data->Contact Lists


Table#MS-3.1.1: Contact Lists (Columns Discussed) 


Serial number of the records in the table.

Client Name

Name of the client who created the list using his/her client account. 

List Name

List Name appears as mandatory field in order to create a contact list from the client account, each row under this column represents a name of a contact list respectively.


It shows the contacts count of a list, separated by the box brackets. Counter within each bracket represents a contact's flag or segment of contact. When you hover any of these counters, you will get to know what specific counter is all about. Here is what these counters show, from the left to the right.


[Total Contacts]- First counter shows the total number of contacts in this list.

[Accepted: Rejected]- Second box bracket has two counters separated by a colon. Counter before the colon shows number of contacts accepted as valid as result of validation process, and the counter after the colon shows the number of contacts rejected due to some potential delivery error. System prevents sending SMS to the contacts with rejected in Validation Process.

[Unprocessed] The counter shows the number of contacts remaining to process through validation in the specific list.


So from right to left it is what the formation of the counter revealing.


[Total Contacts][Accepted: Rejected][Unprocessed]


It shows the current status of list as Active or Inactive. 

Validation Status

It shows the validation status of the specific list, that whether or not the specific list has gone through from the validation process,. If the admin has enabled validation services it is only then the clients will be able to validate the contacts within their lists.


Validation Required means that the client hasn’t processed the list for the validation yet. Therefore the status is “Validation Required.


If some of the contacts within the specific list have gone through from the validation and some others are pending for the validation, then for the specific list the status will appear as “Partially Validated


If all the contacts of the specific list have gone through from the validation process then the status will appear as “Validated”.


Available Filters

Filter by Client Name

This filter offers ability to view contact lists created by some specific client only. To apply this filter on the view all lists table, all you need to do is to select the client name from the dropdown. The dropdown holds all available clients and from here you can select any to populate lists associated with his/her account.

Filter by Status

Filter out the lists by their status, i.e. select “Active” from the dropdown to view lists with active status only, or “Inactive” to populate the lists with inactive status only.

Filter by Validation Status

It lets you filter the lists by its validation status, you can select “Partially Validated” to view the lists that keep a mix of contacts that are processed through validation or remaining for validation. “Validated” can


Image#MS-3.1.1:Contact Lists/ Filters 



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